Common Usability Problems on Educational Websites

Authors: Layla Hasan, Emad Abuelrub

Abstract: This research employed the heuristic evaluation method to comprehensively evaluate the usability of three large public university websites in Jordan (Hashemite University, the University of Jordan, and Yarmouk University). The evaluation involves testing all pages related to the selected universities' faculties and their corresponding departments. A list of 34 specific types of usability problems, which could be found on a Jordanian university website, was identified.

Pages: 22-27

DOI: 10.46300/9107.2022.16.5

International Journal of Communications, E-ISSN: 1998-4480, Volume 16, 2022, Art. #5